Aigat after-sales guarantee throughout the life cycle: Build a solid backing for your continuous production

AJT has built an after-sales guarantee system covering the entire life cycle, providing 24-hour rapid response, digital equipment archives and preventive maintenance services. With the in-depth technical support of the self-developed patent institution, it ensures that each winding equipment maintains long-term and stable operating performance in the fields of new energy, photovoltaic and industrial control.

In the industrial environment that pursues high-speed iteration and lean manufacturing, the long-term stability of equipment is an important part of the core competitiveness of enterprises. AJT not only pays attention to the pre-sales quality of equipment, but also is committed to building an active, digital, and full-life cycle after-sales guarantee system. We promise that as your long-term technical backing, we will provide continuous value empowerment for every production line in various fields.

Eggart's after-sales guarantee goes beyond the traditional "repair response" model, and we advocate the professional service concept of "prevention first, rapid intervention":

Quick response and remote support: Relying on the perfect after-sales technical center, we provide 24-hour online technical consultation. For complex working conditions and abnormal conditions, the team of engineers can arrive at the customer's site within the agreed time. With a deep understanding of the self-developed patent mechanism and control system, accurate diagnosis is achieved, and unplanned downtime losses are significantly reduced.

Digital Equipment File Management: We establish a digital resume for each factory equipment. Through systematic operation monitoring and regular on-site inspections, we can assist customers in predicting the risk of consumables wear and system aging, and push professional maintenance strategies and performance upgrade suggestions in advance.

Core spare parts supply guarantee: For core patented components such as corner folding devices and shaping mechanisms, we have set up a sufficient special spare parts library. Through an efficient logistics and distribution system, we ensure the immediate replacement of key wearing parts and effectively avoid production delays caused by spare parts shortages.

We are not only responsible for repairing equipment, but also committed to extending the service life of equipment through continuous software optimization and process iteration. Agathe regards after-sales as a process of growing together with customers, and assists customers in continuously optimizing the winding process through regular return visits and technical exchanges. By choosing Agathe, you are not only getting an automation solution, but also an intelligent manufacturing partner that can meet complex challenges and provide long-term certainty.

If you need to apply for equipment repair, spare parts order, system software upgrade or process optimization consultation, please contact the AJT after-sales technical team through the following official channels.

After-sales service and technical support contact information

 📞 After-sales hotline: +86 181 0622 1009

☎️ Office landline: +86 752-2871119

📧 Technical Email: nomura_sh@foxmail.com

📍 Production base: No. 8 Xingke East Road, Dongxing Area, Dongxing Area, Shuikou Dongjiang High-tech Industrial Park, Huicheng District, Huizhou City